Frequently Asked Questions

GIFTS

Q. What do I do when I want to send a gift?

A. Enter the delivery address when you are asked for the 'Shipping Address' and put your own address as the 'Billing Address' when checking out.

Q. Can I send a message when I order a gift?

A. Yes, use the 'message us' button on the bottom right of the screen or send us an email on info@thewembleystore.com and we will deliver a hand written card with your message together with the gift.

Q. Do you accept orders from outside Malta

A. Yes, you can order from anywhere in the world and we will deliver in Malta,

 

DELIVERIES

Q. Where do you deliver to?

A. We deliver throughout Malta. 

Q. When can I expect my order to be delivered?

A. We normally deliver within 3 days.

Q. Do you ship outside Malta?

A. We regret that we do not ship outside Malta.

Q. How will I know what day/time to expect delivery.

A. We will call you prior to delivery on the number you provide us with when filling in the shipping details.